I help service-based entrepreneurs design, shape and grow their business with intention.

We focus on internal structure and strategic planning as these are the WHAT, WHEN and HOW components of running a business — the actual tangible, functional pieces that move the needle forward.

Because I want you to live your best life, run your best business and take more time off.

Schedule your free consultation!

Social Proof

  • “Working with JMills Consulting was exactly what I needed this year! I was struggling with my client experience - I knew I wanted to make it the best it could possibly be, but I was having trouble identifying the blind spots on my own. I knew I needed to make some changes, but I didn't know where or what to do. Jess walked through every single step of my client journey with me and helped me map out exactly what I needed to do to create a top-notch experience for my clients. Along the way, she also helped me work through several issues I was experiencing in my business in general - I'm SO grateful for all of her help! I would wholeheartedly recommend Jess to anyone in business. She's super smart and capable, and a joy to work with.”

    — Dianna Robicheau, Owner, Rise Copy Co

  • “Jessica is amazing! She understands how to get ideas onto paper and turn them into clear guides and checklists. She is great at asking questions to determine whether the current process is working or if it can be improved. A simple modification to our scheduling calendar per her suggestion has already made us thousands in revenue. Grateful for her help.”

    — Ana Pooley, Owner, Tax Cat Consulting

  • “It was a pleasure working with Jessica. She was professional, thorough, personable and easy to work with! As a new business it was important to have everything outlined to ensure we are transparent and expectations are set from the beginning. I had an idea of what I needed to have in place but Jessica helped bring it to reality. By covering everything from our employee handbook, hiring manual, interview process, and much more, I have peace of mind that nothing was overlooked and I am set up for success.”

    — Christina Zygielbaum, Owner, 7am Somewhere

  • “Working with Jess at JMills Consulting was a total game-changer for our business. As a fractional operations officer, she brought clarity, structure, and strategy to our operations when we needed it most. She helped us streamline our hiring and staffing process, and built out SOPs that have made day-to-day operations so much more efficient. Jess is sharp, solutions-oriented, and truly invested in helping businesses scale sustainably. Highly recommend her to any team needing strong operational leadership and guidance!”

    — Yolanda Youts, Owner, Marketing Collective

  • “Jessica is professional, focused, and pays great attention to detail! Working with her helped me see the holes in my onboarding system, better outline my client experience, and take a look at my business in a way that was genuinely beneficial. She got me thinking, questioned processes that needed questioning, and was a joy to work with!”

    — Leah Rybak, Owner, LMR Consulting

  • “Jessica talks the talk and walks the walk when it comes to creating a seamless client journey. I just wrapped up my first of what I am sure will be many engagements working with her. Our focus was on streamlining my client journey for a membership community I just launched, and I KNOW if she hadn’t been by my side, I would still be trying to pull all of these details together. Jessica kept me focused (not always an easy task when I am in the development phase) and on task. She uncovered gaps in my processes and helped me to feel much more confident in my launch. I would recommend anyone that wants to have a guide on their side during the launch of a new product or service OR to revamp and refresh your client journey, to get her involved NOW! She has saved me countless hours and kept me on track to successfully launch.”

    — Danette Shaifer, Owner, Florishion Consulting

  • “Jessica is so knowledgeable, professional and easy to work with. She breaks everything down into simple steps and uncomplicates all the stuff that's getting in my way so I can enjoy running my business again! Thank you Jessica! You're truly a rare gem!”

    — Lindsey DePeri, Owner, Divine Origins Wellness

  • “I had the pleasure of working with Jessica, and I can't recommend her enough. She played a pivotal role in helping me hire my first employee and provided invaluable clarity on my business direction. With her guidance, I've taken significant steps forward in my entrepreneurial journey. Her professionalism, expertise, and empathetic approach made every session productive. If you're looking for a business coach to guide you through critical decisions and boost your business, Jessica is the one to trust. Thank you so much for your help!!”

    — Mary Rouillard, Owner, Alpine Financial

  • “OMG. Jessica is amazing. I needed some process and procedures written down on paper and out of my head. She was awesome and asked all the right questions so we could document my steps and create some time-saving tools. She has been a lifesaver to me and my business.”

    — Nicole Anderson, Owner, Excellent Bookkeeping Services

  • “I had an outstanding experience with Jessica Millhiser. I now have a clear company vision, mission statement, values, etc. I have all the steps in place [for hiring] from job posting to an employee hiring and training manual. I have an employee handbook that covers things I never would’ve thought of on my own.

    I worked with Jessica for three months and she gave me bite-sized assignments in between each one of our weekly meetings. I get overwhelmed easily and never felt overwhelmed with these assignments. In fact, she was full of grace on the two occasions I didn’t get to the assignment and we worked on it together in our meeting. 100% recommend Jessica if you need some 1:1 coaching.”

    — H.H. Owner, Hygge Bookkeeping

  • “Hands down, hiring JMills Consulting was one of the best, if not THE best business decision I’ve ever made. Working with Jess was collaborative, easy, and incredibly productive. Jess is more than just an excellent consultant and businesswoman. She is clever, articulate, and professional. She was prompt, organized, and always delivered exactly, if not more, than what she said she would.

    Most importantly, Jess knew just what questions to ask in order to fully comprehend what was most essential to me and my company. She helped me come up with a strategy and a plan to streamline my systems while keeping an eye on my business’ most important needs and values. She spent the necessary time to make things clear to me, eased my anxieties, and lead me confidently toward my business goals.

    I now feel prepared to take on new projects and additional growth because of the work Jess and I did together. And I'm very excited to hire her again for my next project. I can’t imagine where I would be without JMills Consulting!”

    — Jennifer Golde, Owner, Water Otters

Is This You?

  • You want your clients to have a top-notch experience but aren’t sure what you’re missing.

  • You want to delegate, scale or sell your business but don’t have the resources created to support that.

  • You want to grow your team but have no idea where to start.

  • You’re busy but not productive and second-guess every decision.

  • You’re unsure what the next right move is or where you’re really going.

  • You don’t have time to work ON your business, nor shape it to what you truly desire.

  • You want to take more time off but need more systems and structure in place to make that happen.

If you see yourself in any of those, you don’t need another hack, tip or trick. You need clear structure, priorities that make sense, and growth that supports your goals.

What We Do Together:

  • Evaluate where you’re at: what’s working, what’s not working, and how to get you from ‘here’ to ‘there’.

  • Get crystal clear on your priorities and intentional action steps.

  • Put a plan in place that actually feels doable (and sustainable).

  • Ensure everything aligns with who you are and what you’re about.

  • Build the structure and strategy your business needs — together.

The Result?

You’ll have a business that’s clear, organized, and aligned — so you can make decisions faster, take action with purpose, and grow without the constant stress.

Ready to get to work? Schedule a free call!

JMC Core Values

Transparency
I believe in being open and clear in every interaction. When you work with me, you’ll always know what to expect and where things stand — because transparency creates clarity, and clarity builds trust.

Integrity
I believe in holding myself and others to a high standard of excellence. You can count on me to follow through on what I say, to align my actions with my words, and to do what’s right even when it’s not easy. That consistency is the foundation of how I work and how I’m known.

Intention
I believe in working with intention — making choices that are deliberate, clear, and aligned with what truly matters. When we work together, that intention means less overwhelm, more focus, and results that feel purposeful and lasting.

The time is now. Book a call and let’s chat.

I'm Ready - Let's Book

 FAQs

  • I work primarily with service-based entrepreneurs and small business owners — typically those with 0–5 team members who are growing but feeling overwhelmed by the backend of their business. Whether you're building systems for the first time or trying to get out of the weeds, I help you create clarity, structure, and a sustainable path forward.

  • Every engagement starts with a conversation to understand where you are and what’s keeping things stuck. From there, we map out a customized plan based on your goals and current challenges. I’m hands-on and collaborative — we’ll work together to implement changes that make your business easier to run and more aligned with how you want to lead.

  • Absolutely. In fact, now is the perfect time to get foundational pieces in place before you grow. I help solo entrepreneurs streamline their operations, clarify their business identity, and set up systems that will support growth — so when it’s time to hire or scale, you’re ready.

  • Yes! While everything I do connects back to your business foundation, we can absolutely focus on a specific area like process documentation, strategic planning, or revamping your client journey. We’ll tailor the engagement to meet you where you are and prioritize what matters most right now.

  • Clients often tell me they feel lighter, clearer, and more in control of their business. You can expect more structure, better systems, and a renewed sense of focus. But beyond the logistics, you’ll feel empowered to make decisions with confidence — because you’ll finally have a business that supports you, not the other way around.

  • Book a free consultation and get the clarity you need to move forward with confidence.