Build a Business That Works For You

At JMills Consulting, I help service-based entrepreneurs simplify their operations, improve productivity, and build a strong internal foundation that supports real, sustainable growth.

Because I believe that building a business shouldn’t feel like a constant sprint. Sometimes the most strategic move is slowing down — creating space to refocus, reset priorities, and design a business that’s not only consistent and efficient, but also aligned with your values and the life you actually want.

My mission is to help entrepreneurs build better businesses. I want them to feel clear, confident, and in control of their day-to-day so they can lead with intention, not just react to what’s urgent.

What I Offer

I provide hands-on, collaborative consulting to address the internal challenges that often hinder small businesses. Together, we will:

  • Clarify your mission, vision, and values to guide decision-making.

  • Develop efficient processes and workflows for daily operations.

  • Create comprehensive documentation, including hiring and training manuals.

  • Implement project management systems to keep your team aligned.

  • Establish a strategic plan to achieve your long-term business goals.

All of this work is anchored in my signature framework — the 5 Foundational Pillars every service-based business needs.

My 5 Foundational Pillars

Every business needs a strong foundation; and I don’t offer cookie-cutter solutions. My work is always tailored to your specific business needs.

At JMC, we focus on five core pillars to help you build a business that’s sustainable, streamlined, and aligned with your goals:

  • Business Identity
    Clarify your mission, vision, and values so every decision is aligned with your purpose.

  • Client Journey & Experience
    Design experiences that make clients feel seen, supported, and eager to return or refer.

  • Business Systems & Organization
    Establish structure and workflows to simplify operations and increase efficiency.

  • Team Growth
    Create clear roles, onboarding, and training that support a thriving, values-aligned team.

  • Strategic Planning
    Map out priorities, timelines, and goals so you can move forward with confidence and focus.

JMC Core Values

Simplicity
We believe that business doesn’t have to be complicated to be effective. By focusing on what truly matters, we help create clarity, ease, and breathing room — so you can run your business with intention and confidence.

Integrity
Honesty, transparency, and follow-through are at the core of everything we do. You can count on thoughtful communication, clear expectations, and a genuine commitment to doing what’s right — even when it’s hard.

Collaboration
We don’t believe in one-size-fits-all. We work alongside you — listening first, co-creating solutions, and honoring your voice throughout the process. You’re never just a client; you’re a partner.

Empowerment
Our goal isn’t to run your business for you — it’s to help you feel capable and in control of it. We give you tools, structure, and support that help you lead with clarity, make confident decisions, and build something that truly works for you.

  • Testimonial

    “I had an outstanding experience with Jessica Millhiser. I now have a clear company vision, mission statement, values, etc. I have all the steps in place [for hiring] from job posting to an employee hiring and training manual. I have an employee handbook that covers things I never would’ve thought of on my own.

    I worked with Jessica for three months and she gave me bite-sized assignments in between each one of our weekly meetings. I get overwhelmed easily and never felt overwhelmed with these assignments. In fact, she was full of grace on the two occasions I didn’t get to the assignment and we worked on it together in our meeting. 100% recommend Jessica if you need some 1:1 coaching.”

    — H.H. Owner, Hygge Bookkeeping

  • Testimonial

    “Hands down, hiring JMills Consulting was one of the best, if not THE best business decision I’ve ever made. Working with Jess was collaborative, easy, and incredibly productive. Jess is more than just an excellent consultant and businesswoman. She is clever, articulate, and professional. She was prompt, organized, and always delivered exactly, if not more, than what she said she would.

    Most importantly, Jess knew just what questions to ask in order to fully comprehend what was most essential to me and my company. She helped me come up with a strategy and a plan to streamline my systems while keeping an eye on my business’ most important needs and values. She spent the necessary time to make things clear to me, eased my anxieties, and lead me confidently toward my business goals.

    I now feel prepared to take on new projects and additional growth because of the work Jess and I did together. And I'm very excited to hire her again for my next project. I can’t imagine where I would be without JMills Consulting!”

    — Jennifer Golde, Owner, Water Otters

  • Testimonial

    “I did a Business Identity [package] with Jessica and she nailed it! I could not be happier with what came out of it - the clarity alone was amazing, but the words she actually put on paper... it was like she dug in my head to find what I couldn't put into a sentence.”

    — Mandy McGowan, Owner, Entrepreneur Finance Coach

  • Testimonial

    “Jessica’s skills as our Director of Operations have been instrumental in KidSwim’s consistent growth and trusted reputation for professionalism, excellent customer service and communications for over 5 years. She cares for the health and well-being of my company as though it was her own. I can think of no one better to handle the operations of ANY organization she feels passionately about.”

    — Lisa Cook, Founder & CEO, KidSwim

  • Testimonial

    Jessica is such a fabulous business consultant. She has helped me so much with creating different systems for work to help me stay on task and focused. My productivity has gone up since we started and I am actually getting my work done in a timely manner! There are different goals we prioritize and tackle during each session that are drawn out in a very clear and practical way, so you don't feel overwhelmed. Not to mention, she is simply a delight to work with. I would highly recommend JMills consulting to any one!

    — Olivia Mandel, Owner, Creatiive Natiive

  • Testimonial

    “Before working together, I kept a lot of things in my head in regards to my to-do lists. Now I have systems in place to manage them better. Jess also helped me organize my daily, weekly and monthly tasks and the use of checklists has been really helpful with accountability. I’d say that if you’re having any trouble with staying on task and using your time wisely, then working with Jessica would be 100% helpful. I am so thankful for the help she gave me!”

    — Jenn Levy, Founder, Beverly Hills Community Farm

 FAQs

  • I work primarily with service-based entrepreneurs and small business owners — typically those with 0–15 team members who are growing but feeling overwhelmed by the backend of their business. Whether you're building systems for the first time or trying to get out of the weeds, I help you create clarity, structure, and a sustainable path forward.

  • Every engagement starts with a conversation to understand where you are and what’s keeping things stuck. From there, we map out a customized plan based on your goals, challenges, and my five foundational pillars. I’m hands-on and collaborative — we’ll work together to implement changes that make your business easier to run and more aligned with how you want to lead.

  • Absolutely. In fact, now is the perfect time to get foundational pieces in place before you grow. I help solo entrepreneurs streamline their operations, clarify their business identity, and set up systems that will support growth — so when it’s time to hire or scale, you’re ready.

  • Yes! While everything I do connects back to your business foundation, we can absolutely focus on a specific area like process documentation, strategic planning, or revamping your client journey. We’ll tailor the engagement to meet you where you are and prioritize what matters most right now.

  • Clients often tell me they feel lighter, clearer, and more in control of their business. You can expect more structure, better systems, and a renewed sense of focus. But beyond the logistics, you’ll feel empowered to make decisions with confidence — because you’ll finally have a business that supports you, not the other way around.

  • Book a free consultation and get the clarity you need to move forward with confidence.